Improved Organizational Performance with Enhanced Employee Engagement

Employee engagement is critical for any organization. After it was coined three decades ago, it has immediately created a buzz in the business sector.

Employee engagement is comprised of two components: Commitment or the affective attachment to and intention to remain with an organization, and discretionary effort or the willingness to go above and beyond formal job requirements. Balancing these two components can bring in positive effect the performance and overall success of a company.

But engagement of employees is also viewed as a psychological contract, or an unwritten, underpinned by trust, a two-way relationship between employer and employee — that is easy to break or disrupt.