Human-Centered Design for HR Professionals

HR professionals need to design policies and services that truly connect with employees and improve their experience. This workshop helps HR leaders learn how to understand employee needs and create practical, people-focused solutions. By focusing on empathy and collaboration, participants will leave with the skills to enhance employee satisfaction, drive engagement, and create a more positive, inclusive work environment. Session Objectives: - Identify the principles of Human-Centered Design (HCD) and how they apply to HR. - Describe how to use empathy to gain deeper insights into employee needs. - Explain how to apply HCD techniques to improve HR policies, services, and processes. - Discuss how HCD is used to design employee-centered solutions that enhance the overall employee experience. - Develop actionable HCD-inspired HR initiatives which can be implemented in workplaces.